closed
🕗 opening times
| Sunday | - | |||||
| Monday | - | |||||
| Tuesday | - | |||||
| Wednesday | - | |||||
| Thursday | - | |||||
| Friday | closed | |||||
| Saturday | closed | |||||
Peshawa Qazi, Erbil, Erbil, IQ Iraq
contacts phone: +964
larger map & directionsLatitude: 36.2149529, Longitude: 43.9802245
Vazheen Abdullatif
::I’m extremely disappointed and frustrated with your service. It’s unacceptable that a company of your size can’t resolve such a basic issue. I lost access to my account because I lost my Korek SIM card—which, unfortunately, wasn’t registered in my name. I went to your FIB branches in both Duhok and Erbil, bringing my passport and providing all the necessary information and identification. Still, no one helped me. They could have either deactivated the old account and assisted me in creating a new one, or helped me recover access to the existing one. The lack of support and responsibility from your team is infuriating.
Yashar Sherzad
::Their customers service is terrible. I'm trying to change my account name for about 8 months, but it's still not changed. I visited Erbil branch 3 times, contacted customer support via phone and chat multiple times, they keep telling me to wait and be patience.
Omar Omar
::The worst bank ever, the costumer service is so bad. They just send you from one to the other costumer. They had new policy regarding Syrian and I wasn’t notified. So my business was affected by this decision. I have 60$ in Google for boosting and it stopped, Google cannot take it and I cannot get it back. When calling the costumer service each one was giving me an answer and I was just loosing my time and the money for the call as it is not free and I have to pay for my call.
Rebaz Othman
::The bank work is really slow. Every customer needs to queue multiple ours. At least 2 of their stations are closed at all times which slows down the process even more. I totally not suggest it.
Ayoostang
::Upon approaching the bank's entrance, the guards rush towards you, questioning your destination and purpose as if they own the bank rather than merely guarding it. Their aggressive, arrogant, and primitive demeanor is off-putting. As for the employees inside the bank, particularly those on the upper floor, two young women lack the proper customer service skills and experience in the field. Additionally, they exhibit a condescending attitude towards customers, coming and going as they please, preoccupied with their mobile phones and engaging in trivial matters. Your primary duty is to serve the customers, not to belittle them. I urge you to reconsider your hiring choices, ensuring that the right person is in the right position, and to change your approach and dialogue with customers.